Customer surprises hubby with tickets to UFC fight
If you’ve been following this series, you’ve heard us say how much we love our customers. We are constantly looking for ways to improve the customer experience and show our appreciation.
In June, we sent clients to Quicken Loans National, where they were able to spend time in the Hole-In-One house overlooking the 10th green. A little later in the summer, we had the opportunity to send 10 clients (and some of their relatives) to a Paul McCartney concert for an incredible performance.
In September, we were able to help our client Erica surprise her husband with tickets to a UFC fight at Quicken Loans Arena in Cleveland for his birthday.
Interestingly, UFC fights don’t happen very often in Cleveland. However, as UFC heavyweight champion Stipe Miočić is from Cleveland, the fight was staged there. Erica’s husband Joey loves the UFC, and her favorite fighter, Alistair Overeem, was going to be there too.
Joey’s birthday was approaching at the end of September, and Erica really wanted to surprise him with tickets to the fight.
Katlyn and Guy, the couple’s bankers, got wind of it and wanted to help Erica.
Luckily, we were able to secure seventh row spots and help make Joey’s birthday even more special.
A night of fighting
According to Erica, the couple had “the best weekend ever!”
When they got to the arena and got to their seats, the couple spotted a familiar face in the front row. It was their high school friend and current UFC fighter Josh “The Sandman” Stansbury, sitting with his girlfriend. There were a few free seats next to Stansbury so Erica and Joey were able to join them in the front row.
Up front, the couple got to see the fight up close and personal. They also met UFC fighter Randa Markos, who was also sitting right next to them in the front row.
Throughout the evening, they encountered a handful of fighters including Glover Teixeira, Donald “Cowboy” Cerrone, Matt “The Immortal” Brown and many more.
The main event of the night was the fight between Miočić and Overeem. Miočić won, and when he did, the crowd went crazy. The people of Cleveland were thrilled with the victory, and although Joey’s favorite Overeem lost, the couple had a night they will always remember.
“[This was] it’s all because of your generosity in giving us these amazing seats to begin with, ”said Erica. “We would never have had the experience we had without your help! I am still smiling and have been smiling all night long.
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